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    Tag: Enterprise MSAs

    Sep 16
    16 min read
    Why Enterprise Service Agreements (MSAs) for Autonomous Bots Command Higher Margins

    For thirty years, enterprise software contracting followed a commoditized, defensive legal template. When a Fortune 500 corporation purchased a Software-as-a-Service (SaaS) platform, the Master Services Agreement (MSA) and attached Service Level Agreements (SLAs) were drafted with a single corporate objective: minimizing the vendor’s legal exposure. Software vendors included explicit “as-is” disclaimers, capped aggregate damages at […]