Refund and Returns Policy

Last Updated: [Date]

At Bot.to, we aim to ensure a smooth experience for all users. This Refund and Returns Policy outlines the terms under which refunds may be requested and processed. By using our services, you agree to the following terms.

1. Subscription Services

1.1. AI Tool Subscriptions:

  • Bot.to offers subscriptions to AI tools and services provided by third-party developers.
  • Trial Period: Some tools may offer a free trial period. If you cancel during this trial period, you will not be charged.
  • Non-Refundable: Once you subscribe to an AI tool and the payment has been processed, the subscription fee is generally non-refundable unless otherwise stated in specific terms by the developer.

1.2. Refund Eligibility:

  • Billing Errors: If you believe you were billed in error, please contact us within 14 days of the charge. We will investigate the issue and may issue a refund if an error is found.
  • Technical Issues: If you experience significant technical issues with a tool that prevents you from using it and the developer is unable to resolve the issue, you may request a refund within 14 days of purchase. Please provide a detailed description of the issue when contacting us.

2. AI Tool Returns

2.1. Non-Physical Products:

  • Since AI tools and apps are digital products, they are not subject to traditional returns like physical goods. Refunds are handled on a case-by-case basis and are only issued for valid reasons, such as technical failure or billing error.

3. Requesting a Refund

3.1. How to Request a Refund:

  • To request a refund, contact us at [support@bot.to] with your account details, the transaction reference, and a detailed explanation of your request.
  • Refund requests must be submitted within 14 days of the original purchase date.
  • Refunds are typically processed within 7–10 business days after approval.

3.2. Refund Method:

  • Approved refunds will be issued to the original payment method used during the transaction. In cases where this is not possible, an alternative refund method may be offered at our discretion.

4. Third-Party Policies

4.1. Developer-Specific Policies:

  • Some AI tools listed on Bot.to may have their own refund policies. In such cases, the developer’s refund terms will apply. Please review the tool’s details before purchase.
  • Bot.to is not responsible for enforcing third-party refund policies but will assist in connecting users with developers when necessary.

5. Subscription Cancellations

5.1. Canceling a Subscription:

  • You may cancel your subscription to any AI tool at any time through your Bot.to account settings. Canceling a subscription will prevent future billing, but you will continue to have access to the tool until the end of the current billing cycle.
  • No partial refunds are issued for unused portions of a subscription period.

6. Changes to This Policy

We may update this Refund and Returns Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically to stay informed of any updates.

7. Contact Us

If you have any questions regarding this Refund and Returns Policy, please contact us at:

Bot.to
Email: [support@bot.to]

This policy covers refunds and returns for digital AI tools and services, addressing common concerns while maintaining flexibility. Let me know if you’d like any adjustments!